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ServDes2020

2–5 February 2021

RMIT UNIVERSITY, MELBOURNE AUSTRALIA

Nevena Balezdrova

Nevena Balezdrova is a second year PhD researcher at Brunel University London. She utilises her background in Interior Design and Architecture BA, and Design Strategy and Innovation MA as a way to integrate theory, user research and the social sciences. Nevena’s current research sheds light on the experience of minority groups through design research. Currently looking at how the UK government uses co-design methods to engage with communities and the way in which it could potentially use co-design for service development in order to align better with the needs of minority groups, particularly with older immigrants. Nevena has a keen interest in researching and applying co-design methods as an identity building tool that help aid integration into society and improve the citizen-state relationship. Key areas of interest: social identity, service co-design, psychopathology of immigration and systems thinking.