Ksenija Kuzmina
Dr Ksenija Kuzmina is a Programme Director and Lecturer for the MA/MSc Design Innovation programme within the Institute for Design Innovation. Ksenija’s research is in the field of design and service innovation for environmentally friendly and socially viable futures. She is interested in exploring design’s capability to support change in service organisations at the intersection of public, private and third sectors. In particular, her research looks at how service design thinking, human-centered design, and more recently, big data methodologies can be strategically integrated to enable organisations to review, reflect on and reimagine new service models to promote social innovation, well-being and sustainability.
